Are you a warehouse?
No. We do not own warehouse space and we are not trying to sell you square footage. We contract space inside a network of partner facilities and manage it as part of your move. If a warehouse is all you need, we will tell you and point you at one.
Do you own trucks?
No. We are asset-light by design. That means we pick the right carrier for your lane instead of forcing your freight onto equipment we happen to own. It also means our capacity scales with your season rather than our fleet size.
Then what exactly am I paying for?
The handoff. Booking the dock, configuring the freight, sourcing and vetting the truck, holding both appointments, tracking the load, and being the single accountable party when any of it moves. That coordination is the product.
Are you licensed and bonded?
Yes — we operate under FMCSA broker authority with a surety bond on file. Our MC and DOT numbers appear on every rate confirmation and broker–carrier agreement, and we will send them on request.
How do you vet carriers?
Active operating authority, insurance limits per our broker–carrier agreement with certificates held on file, FMCSA safety profile review, and a check against known double-brokering flags. Verification is repeated at every insurance renewal, not once at signup.
How fast can I get a rate?
Standard lanes come back the same business day. Specialized freight, oversize and project moves take longer because we quote them properly instead of guessing.
What is your minimum volume?
There is not one. We run single expedites and we run weekly contracted lanes. The service level does not change with the size of the load.
Do you handle cross-border freight?
Yes, into and out of Canada through Detroit and Buffalo, and into Mexico through the Texas crossings. We coordinate with your customs broker so documents clear ahead of the tractor.